@MoniqueLO_ I am responding to your email asking if the issue has been resolved. Thank you for following up, but unfortunately, it has not, and I've reached a dead end. Intuit has no other possible solutions, and recommends that I switch to TTX Online.
I spent three hours (literally) this morning on a call with TTX support, sharing my screen and doing four or five reboots and install attempts. The representative could not have been nicer, and definitely wanted to see the issue resolved. She successfully engaged Level 2 support on different parts of the call, but with no favorable outcome.
I've installed other software on the machine in question while trying to install TTX; none has exhibited the same behavior; all have installed properly. Since I am not comfortable using TTX Online, I may try to install TTX 2022 on an old laptop and see if it will run.
