I started this thread and pursued the issue a far as I could in multiple calls with TurboTax help. I tried every suggested "fix". If you can finally manage to get the software activated, you then have to suffer the fact that all the pop-up windows are scaled such that they don't work. And because of that I was unable to file state tax returns because that portion of the software process relies on pop-up windows.
It became quite clear that TurboTax does not have a reliable work-around. One person on the help desk admitted to getting lots of calls, but that the official line is that most users have no issues. I had this problem the year prior too and only repurchased upon the promise that I'd get a full refund if the issue persisted in last year's release. It did. I got a refund. I now pay an accountant.
