ChiNP
New Member

Get your taxes done using TurboTax

This happened to me 2 years in a row. The first year they couldn’t find out what was going wrong and I had to use someone else. This year a customer service rep solved the whole thing with a shot in the dark. 

what she suggested and worked: for your billing address put “123 main st” as the street address and then just your regular city state and zip. Went right through with this.