I've tried to install Turbotax Premier many times over the past couple of days, and have reached the same place each time. The installation program launches, shows the terms of use agreement, and options for install location and sharing information with Intuit. Clicking on "Install" opens a new window, but the progress bar area directly above "Installing..." remains blank. After about 30 minutes, a dialogue box with a blue question mark appears, with the message, "Installer is no longer responding." Clicking "Cancel" instead of "Retry" terminates the installation. This behavior is consistent whether the installation is based on a download from Intuit, or from a purchased CD. There is no error code or further information in this message.
I've run setup on the CD as an administrator, and done the same with the downloaded package from Intuit. I've taken other steps to resolve the issue with no success, including changing the environment variables and Temp folders, deleting all Turbotax2022 residue in those folders, running SFC, ensuring Windows Update is current, and trying to install using a different user on the same computer. After starting the installation, Task Manager shows no CPU or disk activity for Turbotax.
I have successfully installed many versions of Turbotax in the past, as recently as last year, on this computer, with no issues. No idea why thus installation is failing.
All help and ideas greatly appreciated.
