I'm having same problem. It's been doing it since last night. I called and same thing they did say others were experiencing it's but yeah it's like it glitches when i click refund advance and the little credit karma thing pops up to verify the acctm I verify it and go through all steps then boom back to first page. Its so frustrating. Lol and yeah if I click to just get it on credit karma without the advance it lets me move on. So I'm about to do that I guess. Because HR block and Jackson Hewitt, etc all require you reserve a spot and go into office to do advance now. Ugh
