Apologies for my third post.
But if this issue cannot be resolved, an option to clear and start over after already paying for taxes would be great. That way we can at least redo the taxes and see if the issue persists. If this is not an option, being able to request a refund would also be a great option, as the software currently makes it impossible to e-file the taxes currently, and as some of us are on sensitive timelines, we would like to take our business elsewhere. I would appreciate not wasting money on something that is not able complete the task that was advertised.
Again,
Thank you.
