TurboTax software works with Windows 10 or later. If you were not able to install the software to your computer, check the following Help Article to see if your computer meets the requirements for installation: Minimum system requirements for TurboTax Windows software - Intuit
In addition, our phone support team can better assist with troubleshooting this issue. To speak with a Product Support Specialist via phone, please follow the instructions in the Help Article: How do I contact TurboTax?
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