Sharmaine
New Member

Get your taxes done using TurboTax

You must have upgraded from Free as I see you are using the Deluxe Edition.  You can downgrade if you have not paid. If you paid you will need to speak with an agent. These Turbo Tax FAQs will provided the steps.
 
Can I downgrade to a lower-priced version of TurboTax Online?
https://ttlc.intuit.com/replies/3288495
Please see this Turbo Tax FAQ will show you the best way to reach an Agent.
https://ttlc.intuit.com/replies/3300041