you don't provide enough information so look at the 1040 filing instructions chart A and C. if you are due a refund, the only way to get it is to file.
also, you are asking from Live for which you paid extra for help from a Turbotax pro, they should be able to help you in this matter
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...
