Having the same issue .I have spoken to 2 different customer service reps on different days and they have multiple causes .they didnt know the exact cause. I was thinking it may be because the IRS is not accepting returns till the 23 of Jan. According to notifications from turbo tax tt is accepting e file on Jan 5 2023 and will transmit the return automatically when its starts accepting them. So I requested a refund mainly cause tt customer service couldn't give me an exact solution to this issue .I will use a different preparer this year .
