Turbo tax won't import my H&R Block PDF and gives the error message below.
This import was unsuccessful.
We recommend you check your internet connection and try again. If we still can't get your info, don't worry. We'll help you enter it manually so you can keep working on your taxes.
The file is on the computer so it doesn't need the internet.
The only reason I bought it is because of the download capability.
I saw on amazon that it's a known problem with no resolution.
If that is the case I'd like to have a refund.
How can I resolve this problem.
