Update:
After spending 5 hours on the phone with various TT people. I found a lady the indicated my previous contacts at TT were wrong. She corrected the problem and restored 2021 that was lost with the first group.
However, what started the issue, product updates with Microsoft error 1603 have returned (it was working for about a day w/o the error). The manual download of updates did not work or correct the problem.
So, I will be starting the week with our TT friends. Really, wish they had someone who correct problems as was the case in previous years. What a joke!!!
