CarissaM
Intuit Alumni

Get your taxes done using TurboTax

When you got the Turbo Tax Premier Federal and State, did you initially start the return from the promotional link on their website? In order to get the free version before upgrading, you do need to start on that link for things to register. 

 

If you need additional assistance, please contact customer support here once more so we can better assist you on this. @Liz-NY

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