When I try to efile my return I get this message at the payment screen:
"Unfortunately, you’re not eligible to pay for TurboTax with your refund. You can continue and pay your TurboTax fees using one of the methods above."
This is a first time issue and I looked up the cause and tried the suggestions. I deleted my state return and still get this message. Also I don't have any of the following:
To qualify for this payment option:
- Your federal refund must be sufficient to cover your TurboTax fees
- You'll need to e-file
- Your address cannot be foreign
- Form 8888 can't be on your return
Very frustrating thanks for any help.
