I used online turbotax to file my 2022 tax returns. They were rejected. When I tried to refile, turbotax online was no longer supporting 2022 tax returns. That is fine. They offer a desktop version as a workaround. That is fine too. However, they want me to pay for the desktop version now, even though I paid for the online version. That is not fair. How do request that turbotax provide the desktop version without double charging me?
