No one can call or email you from this board, but opening the program should not be an issue.
First, did you actually purchase TurboTax Business?
See https://turbotax.intuit.com/small-business-taxes
The personal versions of TurboTax cannot be used to prepare a 1041 for a trust.
Next, you need to install the program on your computer. You should see an icon for that purpose or. alternatively, you should have an executable file named, "2022 Windows_PC_TurboTax_Business_Download.exe" saved on your computer.
You will need the code to install the program which can be obtained at the link below (assuming you purchased the product from Intuit.
https://accounts-tax.intuit.com/turbotaxdesktop
