This seems to be the Standard at Turbotax, Not resolving problems. I want my Refund for the Deluxe that I didn't want nor used. Tutbotax seems to Not want to keep it long term customers and just blow us off and not help resolving the issues whether it is a refund or a Billing. ONCE again I Did Not Want the Deluxe and Turbotax took my money anyways. 2 letters and No Answer. Going to "Billing" does nothing and doesn't resolve the problem. That is only a FAQ section. Filing a complaint with the BBB and all Government agencies involved. You took money from me for a product I didn't want. I want a REFUND!
