Get your taxes done using TurboTax

Good Morning (out West here)

I got an e-mail message this morning.

Thanks for the quick reply, Critter-3!

I see that my message was not clear. Here are the events.

1.
I use TurboTax for fifteen years.
Then I purchase TurboTax 2021 for Mac.
I install; start the program; enter data, save the file, close TurboTax; over days, I start, enter, save, close; I finish; print the returns; file.
Time passes. About a year.
I purchase TurboTax 2022 for Mac.
Yesterday, I install.

2.
I start the program; point TurboTax to my 2021 return; follow through the steps to confirm the prior year data.

TurboTax is now at the Business tab.
I add a new business (the rental); enter all the data.
(Of course, I don't have other tax forms yet. And I have always chosen not to import data from my copy of Quicken Premier Instead to have TurboTax get the online forms and then type in from paper any not available to TurboTax online.)
I move the cursor to the Mac menu bar at the top of the screen, place the cursor over File, and click. (My intention is to select Save from the dropdown.   But.  )

I am guessing that TurboTax makes a request to use my keychain.
I am guessing that the message which then pops up is correct.
It says:

TurboTax 2022 wants to use your confidential information
stored in "Intuit ID (prdatnresHR <more chars>
36-5)" in your keychain.

Of course, it is macOS that puts up this message.
What I am guessing is that it does so because TurboTax 2022 wants to use that entry in my keychain.
The message continues:

To allow this, enter the "login" keychain password.

I enter my login keychain password. Not accepted. I am human; that means I sometimes make mistakes; I try several times. Carefully.

Of course, while the message is up, I can't use MenuBar>File>Quit. So I click Deny. The message pops up again. A few Denys and it is gone.

MenuBar>File>Quit pops up the same message once again.
I am not surprised. We are using software.

Finally, I ForceQuit TurboTax
(as you know, Mac equivalent of Ctrl-Alt-Del).

I restart TurboTax.

With fifty years experience as a software architect, I am not at all surprised at this:
TurboTax starts with no data. That seems to me like--not only one good design--perhaps the best or only correct design. (As you know by reading this far, I have never saved the rental business data I entered.)

Now, dear reader, please start again at the beginning of this history. When you get here again, you have the complete history up to last night. We'll call your journey through all that again "Part 3." Now continue at 4.

4.
This morning I see the response at the Community website. I read my e-mail.

I write this response.

Here we are. What's next?

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This is a note with further details, for those who want to help.

a. There is no doubt that I enter the correct "login" keychain password to the Keychain request.

b. But, just to gather more data for you folks, I try opening other entries in the login keychain. Indeed, I can reveal the secret data in the other entries. Using my login password.

c. But--here is more data--I open the IntuitID keychain entry; click to reveal the password data; and enter the same password, Keychain Access does not accept the password.

d. Having read other threads from would-be users of TurboTax, instead of entering my login password, in Keychain Access I select the Intuit ID entry; I click the box to reveal the password; I try entering my Intuit ID password. Keychain Access does not like that password. I am not surprised. I expect every entry in my login keychain to be protected by my macOS login password.

e. I return to TurboTax (yes; it is still running; the only way out is ForceQuit); I click MenuBar>File. The message box pops up. I try my Intuit ID password. Nope.

f. Knowing how to test software, I try other passwords, such as the password the the 2021 TurboTax return, a previous Intuit password, other passwords from the dim past. No, sir.

g. The keychain entry that is requested was created--not by me; by some application--last year, and last modified March 11, 2021 at 7:30:27 PM. Around the time I last opened TurboTax 2021.

I am guessing here: That entry was created by TurboTax 2021.

I am either correct here, or insane: I did not create that entry in my login keychain.

Cordially, Joaquin Oakland