I installed TurboTax from the CD I purchased - just as I have done for the past 15 years or more. This is not my mistake. It is an error in the software put out by TurboTax. I called Customer Support on 12/21/2022 and discussed the issue with Sheryl/Cheryl. She tried to download and send to me the State of Iowa return. She was unable to do so. She tried another state to see if it was specific to Iowa but apparently not, because she also could not download the state of Arizona. Sheryl/Cheryl created a trouble ticket and sent to IT. Later that same day, I got an email saying TurboTax Case [phone number removed] is Closed. But there was no explanation or message to me and the problem persists.
