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Get your taxes done using TurboTax
The turbotax website is unable to process a credit card payment. I have tried over a number of days to make the purchase to no avail. I also set up a new Intuit account to see if thew issue was my original account, but that also did not work.
Error message copied below:
Oops. We’re having a little trouble processing your billing information. Please contact support to speak with an expert to assist you
I should also note that this same exact issue occurred when I purchased the 2021 version last year, and when I had to pay to file 2 state returns. Numerous calls were made to turbotax support to fix the issue, but to no avail. A year later the issue still happens.
December 27, 2022
4:00 PM