Just a few things to clarify for others reading this thread.
I paid TurboTax to file my taxes.
What you paid for, was the use of the program to prepare your 2021 taxes. That's it. TurboTax does not file a tax return for anyone at any time under any circumstances. There are no exceptions.
Once you have paid your online fees for using the program to prepare your tax return, it's up to the tax filer to click that big orange "TRANSMIT MY RETURNS NOW" button, to actually e-file the tax return.
Unfortunately, the tax filing season for e-filing a 2021 tax return is permanently closed by the IRS at this time. So you have no choice but to print, sign and mail your tax return to the IRS. With the current backlog, you can expect it to take anywhere from 4 to 6 months for it to be processed.
I logged into my IRS account and it says that nothing has been filed yet,
As would be expected if you did not click that big orange TRANSMIT MY RETURNS NOW button. We're only human, and nobody's perfect. Got bit by that myself back in the late 90's.
The only thing I didn’t pay was what I owed to the IRS at the time.
If you owe the IRS for 2021, then your balance due has been accumulating interest since April 17th, 2022. I would suggest you go online and pay it now. You can do so at www.irs.gov/payments. Pay attention to the screens so that you pay for the correct tax year.
however I’m having trouble accessing all of this.
I do know that TurboTax shut down the online service around Nov 15, 2022 so they could prepare it for the 2022 tax filing season. It might be opened back up now (Dec 18, 2022). But I don't know if you'll be able to access the 2021 tax return without paying for the 2022 program first. I'm sure there's others reading this post that can confirm and help, one way or the other.
I don’t believe I have my former W-2’s, but I input them here online.
TurboTax does not receive, get, or maintain copies of W-2's, 1099's or any other tax reporting documents received by a tax filer. For a copy of your W-2 you'll need to contact the employer that issued it. Otherwise, you can get a copy of your W-2 from the Social Security Administration at a cost of $126 per request. See the information at https://faq.ssa.gov/en-us/Topic/article/KA-02501 for the procedure.
I need this filed because of college. What should I do?
The only thing you can do. File a tax return.
If your tax return is simple, you might want to just print the 2021 forms from the IRS website, fill them out, and mail them - once you find/get your W-2 of course. Get prior year tax forms at https://www.irs.gov/forms-pubs/prior-year
