Yes, my Ohio e-file return has been rejected for two years in a row and your customer service person was familiar with this issue but could not help. The state reduced my refund by about half each time because they said they did not receive copies of my W2s and federal returns and worksheets. I thought when I did my returns with you that you provided all that information to them when I e-filed. You charged me extra to file a state return; does that not include your providing the documentation that the state needs to complete my return? This year when it happened again I spoke to another tax professional who said that Turbo Tax has a problem with this issue and so here I am again with the same situation. What can you do to help? I paid for this filing but like last year, it seems worthless and I lost money on my refunds.
