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Filed a tax extension and now it's making me buy desktop software when I already bought the online download
Hi there,
I'm extremely confused. I am not even seeing an option to file using the online version, it's trying to force me through a process of paying for more software. To add insult to injury, when I pull up my downloads, I'm not even sure if I was charged multiple times because I'm seeing multiple orders with the same name?
- TURBOTAX ONLINE MAX WITH REFUND PROCESS SVC TAX YEAR 2021 ENS DELUXE
- TURBOTAX ONLINE MAX WITH REFUND PROCESS SVC TAX YEAR 2021 ENS DELUXE
- TurboTax Online Deluxe 2021
- TURBOTAX ONLINE MAX WITH REFUND PROCESS SVC TAX YEAR 2021 ENS DELUXE
- TurboTax Online State CA 2021
- TURBOTAX ONLINE MAX WITH REFUND PROCESS SVC TAX YEAR 2021 ENS DELUXE
- TURBOTAX ONLINE MAX WITH REFUND PROCESS SVC TAX YEAR 2021 ENS DELUXE
Do I HAVE to install desktop software? (I don't even have a desktop computer, only a laptop, so I'm perplexed) and if so, how do I get a refund for the stuff I've already paid for? Thanks in advance!
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‎November 23, 2022
11:51 AM