the fee went to Turbotax for use of their app to prepare your return. you did not use the free online version - deluxe is not free - or did not qualify. you also checked off that any fees were to be taken out of your refund. in this case the refund goes to a third party bank like TPG where the refund is split between the fees and the balance of your refund. Your portion is then sent to the account you specified for direct deposit. if the info is incorrect, then the refund is sent back to the iRS to issue a paper check. this can take 6 to 8 weeks.
