- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
Exactly the same problem on my side. Have been using TurboTax for a few years without a problem. This year we moved to a new place. I updated my home address in the profile, but still I'm stuck in a weird state. Billing and shipping Default info shows my address and credit card number without an issue, but when I enter the same info into TurboTax Advantage info section and try to save it, then I hit the "Whoops! We hit a snag loading your data. Please try again" error message. I tried clearing the cache, deleting cookies, a different browser or a mobile app - nothing helps, the issue is obviously on the TurboTax side. I'm going to drop my current account and create a new one.
‎November 15, 2022
11:17 AM