I paid for the full Turbo Tax filing option and paid for them to file my federal and two state returns. I received the two verification emails from Turbo Tax that my State of MA return was transmitted and then accepted. However, the State of MA never received the return. I have had no luck going through Turbo Tax help via the website or phone. Can someone look into this? It is affecting my receiving funds I am due from the State of MA due to a State statute about excess revenue.
