@Yirmoma - sorry you feel that way. I am just trying to explain what we all buy and what we don't buy with Turbo Tax.
1) We buy (okay lease) a program ("do it yourself") where we are responsible for everything entered.
2) Turbo tax is responsible for all the calculations as it takes our entries and adds, subtracts, multiples or divides them based on IRS rules.
3) our entries and Turbo Tax's calculation create a report, called a tax return.
if anything in #1 or #2 is incorrect, #3 will be incorrect.
Turbo Tax's guarentee only covered #2....and its payout is any interest or penalties caused by #2. They do not take responsibility for paying the tax itself under any circumstance.
as part of purchasing Turbo Tax we all received a guarentee on #2, but we don't receive a guaurentee on #1
hopefully, that explains the situation.
