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Get your taxes done using TurboTax
After exhausting about all my options with numerous calls and many hours to several the IRS departments and being bounced around the system like a pinball, and even trying to contact the federal reserve directly in my attempt to recover over $8000 from a duplicate payment transaction, I filled out a 911 form and faxed it in begining of Sept. Didn't hear back after 30days, so I called the number on the instructions and I did not get an advocate, they just pushed me back into the pinball game. This happened twice. Currently, the IRS Advocacy service is only assisting people who filed their 2020 returns by mail before June 2021! Pretty much all I have gotten from the IRS system over the past year is being endlessly transferred from department to department and nonone is willing or able to help. It always ends up in a dead end. At this point I can only ask for another 6mo extension before the IRS tries to garnish my wages. Something is very, very wrong.