When I select Federal efile and choose direct deposit (for my refund, both in Forms-mode and Easy-Step), it loops on that prompt... ultimately, I just changed it to "mail my refund in a check", efile proceeded successfully! My big complaint is that this forum is the ONLY way to report a "bug" in the program! (In my IT career, I did function-test, system-test and direct customer tech support; I drove down each possible path and discovered that efile & mail-me-refund-check, OR print-file the return worked fine; it's e-file & direct deposit that fails). All this was TurboTax for Mac download/desktop product for 2021 tax return.
