solved! happy camper!
I Tried all of the above "fixes", getting the file from icloud, right clicking and open with tt2021, shut down/ restart. None of the above worked.OS is up to date
Both files: the older version called “unsaved…” and the most recent version called “lastname….” Showed up IN tt21 under File / Open Recent. “unsaved” was open. Clicking “lastname” resulted in the dreaded error message.
I called TT and asked for a real person, wait time was short, just a few minutes. I described the issue and what I had done so far, then asked about re-installing a new copy of the TT21 app, or deleting old versions of the TT program, and was told no need to do that.
Instead, the very helpful and friendly tech support rep said instead of clicking on the newer file, “lastname…” under Open Recent, to go Down the screen about half way, then halfway toward the right, under Manage Your Returns and then Open Another Return. I hit Open another return, chose “Lastname...tax2021” and it opened right up with the correct data, right where I had left it!
Fixed!
This is a real bug that TT should correct; open recent should work just the same as open another return, and those just the same as double clicking the data file, darn it!
