Thanks for keeping after this with USAA kajoyce65. I contacted USAA this morning (web services) and they acknowledged it's a problem. I let them know that even though it's a 3rd party product and they may not be real concerned with it, they might lose several customers over it (including myself). I too am a long-time (32 yrs) customer with them. The reply was that they know the problem is caused by recent changes they have made, and they requested that I wait until the end of the month (when they finish making changes, it sounded like) to see if the issue is resolves. We'll see!
