Why is this question marked as resolved? There is no resolution for the issue. It is an issue with USAA but good luck contacting anyone at USAA to help. I have been working with them for over a month and they have closed my incidents. They have also disconnected me from the web support staff. I am trying to get assistance from the executive resolution team but they aren't even calling me. I guess being a customer for over 30 years with USAA is not worth anything to them. Very frustrating.
