I have been trying get on Turbo Tax to finish my taxes for 13.5 hours today. I have called the 800 number and the automated lady sent me 4 emails to try different things but they didn't work either. I have been using Turbo Tax for 8 years. No problems. I got married and last year I contacted one of the experts that since I have owned my real estate office for 25 years and my new husband is retired should I file separately and I was told yes. No problems. This year I was told to file joint. I was having so much trouble that I filed for an extension. I have started to finish our taxes and I think I am close but it won't let me sign in. Is it because there are so many people waiting till the last minute to finish or do their taxes? What am I going to do? Is there no live person to talk to when you call in? Automation is not good for us older people. I am 73 and my husband is 83.
