jaxgab
Returning Member

Turbotax federal e-file return rejected by errors IND-031-04 or IND-032-04

My 2021 federal tax return was e-file rejected today in error, but it was later e-file accepted by entering "0" as our 2020 AGI.  The Turbotax error descriptions are:

 

IND-031-04: The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

IND-032-04: 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.

 

Background

My 2020 federal tax return was paper filed during 2020/October and could not be e-filed that particular year.  It then took 20 months for the IRS to process my paper return and get me my refund, which I ultimately received during 2022/Jun without any IRS explanation.  Extremely slow IRS processing was apparently the cause, as there were news stories about the huge backlog of unprocessed paper tax returns the IRS was sitting on.

 

e-file Rejection

I tried to e-file my 2021 federal tax return today and it was repeatedly rejected by the IRS for the 2020 AGI I was reporting.  But my 2020 AGI was actually correct, as even verified by my 2020 federal tax return transcript at the IRS.gov web site.  The Turbotax error codes in my email were IND-031-04 and IND-032-4.

 

So I entered "0" as my 2020 AGI and my return was finally accepted today by the IRS.

 

My personal guess is that my 2020 federal tax return AGI was never loaded into the correct IRS computer file (the file used to test that 2021 federal tax returns are authentic) because my 2020 federal tax return wasn't processed timely by the IRS.  Anyway, you might need to give "0 AGI" a try if your e-file attempts are being mysteriously rejected by the IRS, especially if you paper filed your 2020 federal tax return and it took the IRS a long time to process your return.