caroncra
New Member

Get your taxes done using TurboTax

I PAID FOR MY ONLINE TURBOTAX AFTER I FILED (BY MAIL) MY FIRST RETURN. I THEN ENTERED A SECOND RETURN UNDER A DIFFERENT LOG-IN USERNAME (MY SON'S) THAT USES THE SAME E-MAIL ADDRESS. AFTER I FINISHED THE SECOND RETURN TURBOTAX IS TRYING TO CHARGE ME AGAIN BEFORE LETTING ME COMPLETE THE RETURN. HOW CAN TURBO TAX ON-LINE CHARGE FOR ADDITIONAL RETURNS AFTER YOU HAVE PURCHASED THE USE OF THE ON-LINE SOFTWARE - WHEN YOU CAN DO 5 RETURNS USING THE CD VERSION? THIS SHOULD BE REPORTED TO THE CALIFORNIA ATTORNEY GENERAL'S OFFICE AS A FRAUDULENT BUSINESS PRACTICE.