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How do I get help with a technical problem with Turbo Tax? Not a tax question but an error. Customer service # offers folks who know nothing and offer nothing.
Turbo Tax recommended that I use my itemized deductions of $13,600 instead of the standard $12,000 deduction because that saves me money - only Turbo Tax calculates that my taxes INCREASE based on the higher itemized deduction and that my taxes go DOWN when I take the standard deduction. Something has gone wrong with the calculations and I need help.
I already wasted my time with the customer service number where folk who know even less about taxes than I do read from scripts but offer no help of any kind and have no idea about any technical issues.
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‎June 1, 2019
12:47 PM