Hi, anyone -
I have completed the federal and state returns, corrected every error in review, and cannot get the "Transmit Return" button to work. It "thinks" for about 40 seconds, then comes back to the same screen. If I try to progress to another step, Ttax alerts that "you have not filed" but will allow mw to go back and repeat the attempt to transmit. No joy.
I searched the help and board articles and have tried the steps suggested, e.g., disable popup blocker, clear cache, switch to wired network, switch browser, even installed Ttax on a separate laptop and got the same results.
All Ttax program updates have been installed, seems to be OK in every other way.
Should not be this hard, right? Never have had this issue before.
WIN10 64 bit Dell desktop (chrome), then WIN10 64 bit Dell laptop (MS Edge), TurboTax 2021 Home and Business from CD. New Netgear Orbi WiFI network, I even went back and powered up the old router - always same result.
I find no option for live support from Ttax.
I have printed and will use snail mail as a last resort.
Any help most genuinely appreciated - I am tapped out.
Thanks,
Erik
