I can find no way to ask a new question on the Turbo Tax website. The stuff on a Google search gives instructions which are no longer valid. Some displays have a Search box, but no matter what I type in it, it shows a list of previous questions, but I can find no way to ask a new one. I tried calling and they were unable to find a way either.
I am hearing-impaired, so the phone is difficult for me, but there seems to be no way to email them directly or even with a website form. One of the screens had a Feedback box, but when I click it, nothing happens, so there is no way to give feedback. Found this screen where I can do a Post, so I will try that and hope I get a response from someone. My email is [email address removed].
I am a senior citizen who depends on Turbo Tax to do my taxes, but in effect I have NO support. They should be ashamed.
Hope this gets to someone who can respond by email.
Thanks.
