aida_19
Returning Member

Security Alert: Your TurboTax Account

Hello! I received the below e-mail early morning. I logged in and checked sign in & security account activity, there is an alert "More than one account is using your information". I tried to call customer support but it's not available on weekends and it will be over 48 hours if I wait till Monday morning. Is there anyone who can stop this fraudulent tax return from being filed? Any number I can call? E-mail? 

 

You're using a different TurboTax account this year.
It's important that you contact us right away.
TurboTax Customer Support: [phone number removed]

We've noticed that someone attempted to fill out a tax return using your information with a different account.
We are holding the tax return for 48 hours to give you the opportunity to verify it's yours or stop it. If we don't hear from you within 48 hours, this return will be filed in accordance with IRS filing regulations. Learn more
Thanks,
The TurboTax Security Team