@mesquitebean wrote:
@ jf_tp wrote:
Consistently gives error message when transferring .tax file from TurboTax Online export.
Is there any updates that work for online files? I have never had a successful transfer for these yet.
According to TurboTax:
"TurboTax Online files can't be transferred directly into ProSeries. They must be saved to the desktop first with a .tax20YY extension. For example .tax2019 for a 2019 TurboTax Online file."
Are you downloading a *.taxYYYY data file from your Online account, such as *.tax2020, *.tax2021 for a completed return, *.tax2021 for an Online return in progress, etc.?
Once you have the *.taxYYYY data file from Online TurboTax on your computer, see this FAQ I found at the ProSeries website:
FAQ: How to transfer TurboTax returns to ProSeries
https://proconnect.intuit.com/support/en-us/help-article/convert-files/transfer-turbotax-returns-pro...
Otherwise, as Critter mentioned, we can't help you with ProSeries in this forum. The link she provided has a direct phone number to ProSeries Support.
Correct, that is the same method tried but the error persists regardless. First the file is exported/downloaded from the Online file and saved to the desktop as a .tax20YY, then using that file, I attempted to transfer to ProSeries according to their instructions as well.
All attempts have ended in failure so far and the same error message. No support team have been able to assist so far.
