Get your taxes done using TurboTax

Customer service does not handle this type of issue.  If your purchased Audit Defense, contact the number in your enrollment confirmation email.  

 

No one on this forum can see your tax return.  Even if you call customer service, they might be able to see your return but they can't see your account at the IRS.

 

You need your tax return transcript, not your account transcript.  Also, if you filed and paid $4033, and the IRS thinks you owe $4501, the IRS will mail you a notice that contains the details of the adjustments.  Either your tax return transcript or the adjustment letter will be needed to compare to your tax return to see what the IRS changed.  Without those details, no one can tell you what the IRS disagreed with.