If you have earned income credit because of earned income in 2019 - but no EIC in 2021 - you can not e-file?

Helping a friend ...tried to file on taxact.com she had earned income in 2019 but no earned income in 2021 from she sources mentioned below - (she is using 2019 income to qualify for EIC in 2021) so taxact says -

 

'This return does not qualify for e-filing.

The return contains the earned income credit. When that is the case the IRS requires that at least one of the following sources of earned income be in the return if it is to be e-filed: household employee income, foreign earned income, Form W-2, Form 1099-R, Form 4137, Form 8919, Schedule C, Schedule F, or Schedule K-1 (1065) with earned income. This return contains none of those sources of earned income and therefore cannot be e-filed.'

 

Is this same with turbotax online account or only taxact has this problem where e-file could be rejected.