@pat5577 wrote:
i have the desktop version and it will not transmit. Will not do federal or NJ, separately or together. Ive done all of the suggestions, even deleted and reinstalled.
Is it the Windows or Mac version?
You didn't say what error message you are getting. We don't know what all the suggestions are that you tried. I remember someone once reported it was his VPN causing an issue. If you are using a VPN, can you safely and securely efile without the VPN? If you're using wireless, have you tried a wired Ethernet connection instead? Have you rebooted your modem and router?
Here's how to speak to TurboTax Support:
https://ttlc.intuit.com/turbotax-support/en-us/contact
