- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I would like to take a moment to respond to the questions asked about the Schedule K-1. Thanks go out first, to the volunteer support crew who are trying to help us troubleshoot this mess. Without you folks, we would be struggling big time!
In this particular instance, I believe Turbo Tax has an obligation to fix this error, and here's why:
I had to file an extension because of a K-1 that wasn't completed in time for the 4/15 deadline. I finally received my K-1 in July, 2022. So on a rainy Labor Day weekend, guess what? I fought with the Turbo Tax K1 form, going round and round in circles trying to correct an error manually, trying to correct my error through the step-by-step questionnaire, etc., and nothing would fix it. No matter what I did, I would be ready to submit my return at the e-file page, then Turbo Tax would tell me that errors were found in my K-1, and it would direct me to the fields that needed correcting. Keep in mind - sometimes people receive a K-1 that doesn't have the information that TurboTax is asking at the form prompts or step-by-step question fields. Each time I would try to fix them, I would go through a never-ending circle of "errors were found" screens. I stumbled across this post, but the experts didn't tell us how to create a second K-1 form, so I went back to trying to figure this out on my own. Of course, Turbo Tax purposely makes it difficult to reach a live human for support (I didn't try on the holiday but on subsequent days), and I finally submitted my return "with errors" just so I could end the 3 to 4 hours of troubleshooting I spent on all this.
Our experts here suggest we should create a second K-1 form. But where is the prompt to do that? There isn't an option under forms, nor is there an option under the step-by-step guide. I leave it up to TurboTax to fix this problem. It's a software glitch, plain and simple, and they owe it to their customers to fix it.