See prior post (that I just posted) for some issues with credit unions. Also when my father passed and I traveled to parents’ home town in New Mexico (I live in Texas, 11 hours away by car), and I went to the credit union, they gave me the run around about what to do when I was clearly the death trustee for my father’s living trust. The person across the desk from me was communicating with someone via Teams and giving me their answers and then spoke to that person on the phone. They said they needed 48 hours to get back with me and they never did. 1 month later, after going back hom and calling and then after being on hold for 1 hour, I got someone else who said someone else would call me back. That person finally did. I did not want to deal with that credit union anymore so I moved some of my mom’s money to a bank account close to me. If I die before my husband and my mom is still alive, my husband needs to be able to pay her assisted living bills which he cannot do from her account.
