How do I update a declined credit card for a Turbo... - Community

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
EnglishEN

Pick a language

English Français
Announcements
TurboTax has your taxes covered during coronavirus. Stay up-to-date on the latest tax info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
Intuit
,Created with Sketch.18 helpful votes

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

  1. Start by looking up your order at our Check Your Order Status page.
  2. Enter the info requested on the declined payment email, then select Update.
  3. Enter your TurboTax Advantage login info if requested.
  4. Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

  1. Sign in to your TurboTax Advantage account.
  2. Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
  3. Select Edit to confirm or update your payment, billing, or shipping address.

Was this helpful?

You must sign in to vote, reply, or post
Privacy Settings