Error Code 2 can occur in several areas of TurboTax, like attempting to connect to the internet to update, importing financial information, or transmitting a return when filing or downloading. The error messages can differ, but will always be related to internet connectivity.
- If you have a firewall installed on your computer, see your firewall documentation for information on how to configure it for use with TurboTax. We've got some basic steps you can start with.
- If you use a router or other internet-splitting device, you may need to update its firmware. Refer to your router manufacturer's website for specific details. If you use DSL and a router, you may need to adjust the router's MTU settings.