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Error message 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Contains invalid digits

SOLVEDby TurboTaxTurboTax Online193Updated 2 weeks ago

If you get the error message 601ERRV:5 CustHdr_17 - ? : ? - Invalid SMS Number. Contains invalid digits when trying to e-file your return in TurboTax Online, it means the phone number is invalid or not a U.S. domestic phone number.

You must use a valid, U.S. domestic 10-digit phone number for your SMS text message.

To change your number:

  1. Sign in to TurboTax and open your return
  2. Select My Info from the left menu and make any changes to your phone number
  3. If your number is also added to your account, select Intuit Account from the left menu and edit the number there as well

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