Yes. Your friend is correct, I have done this before with my credit union. You have to apply for a personal loan, they ask how much you would like or they obtain a copy of your credit report. Whatever is your total credit card balance, let's say $5000 they pay off $5000 and you make low monthly payments on the loan amount and in return your credit cards are at a $0 balance.
Remember this is subject to approval from your bank.
