Charged for state filling

I DID NOT RECEIVE MY ONE-FREE-STATE FILLING.  I could not E-file my State taxes and also one of my daughters State taxes.  There were problems in Turbotax with the CA and 540 forms.  My daughter and I prefilled our Federal taxes and Turbotax prevented us from using the one-free-state filing.  I was able to E-file my other daughter’s Federal and State taxes but I was charge for the State.  How do I get this charge returned?